Refund policy
Clear help when a purchase does not work out.
Effective August 20, 2026
Requesting a refund
Email supportsplit@gmail.com from the purchase address and include the order number and a short reason. Refund requests are reviewed and processed by the merchant of record under the checkout terms and applicable consumer law.
What a full refund changes
When a full refund is completed, the Split license is disabled, active devices are no longer authorized, and access to paid downloads is removed. A partial refund, if offered, does not automatically cancel the license unless the refund confirmation says otherwise.
Mandatory rights
Nothing in this policy limits refund, cancellation, warranty, or other consumer rights that apply in your country or region. Any additional rights and digital-content acknowledgements are shown during checkout.